Shipping & Returns
Delivery charges (within the UK) are included in the price of the artwork. They are not added on afterwards. The price you see on the screen is the price you pay.
Artworks are sent direct from the artists’ studio or supplying gallery. Therefore packaging may vary from artwork to artwork. If you purchase artworks from more than one different gallery or more than one different artist, they may be delivered to you in different packaging and on different dates.
Packaging is provided by the artist or gallery, and must meet our packaging standards which are very high.
Deliveries are made by selected top courier firms or if appropriate, first class Royal Mail postage.
Artists and galleries are contracted to deliver your artwork to you within 14 days. If for any reason there is likely to be a delay, you will be contacted by the artist or gallery.
Return & Exchange Policy
Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:
1 All correspondence regarding the return of Goods shall be carried out between You and us. You may not contact any artist directly for any reason.
2 You must tell us you wish to cancel within 14 days of your receipt of the Goods
3 In any event, you may not cancel orders for artworks commissioned by the artist.
4 The Goods must be returned to the artist within 21 days of delivery:
4.1 with both goods and all packaging in their original condition;
4.2 securely wrapped;
4.3 including our delivery slip;
4.4 at your risk and cost. It is advised that you use a fully tracked service.
5 After the artist has received the Goods in the original condition, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;
6 If you do not return the Goods to us, you are still liable to us for the cost.
7 We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.